Returns & Exchanges

At The Run, we want to ensure you have the perfect gear for your journey; if your purchase doesn't meet your performance needs, you can return or exchange it within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Gear

  Place the unworn items in their original packaging with all tags attached to ensure the product remains protected during transit.

• 3.
  Label and Ship

  Download and print your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Check and Refund

  Once our team inspects the returned gear, we will process your refund or ship your exchange within 5 to 7 business days.